Privacy Policy

At Al aflaj Maintenance Services (accessible from https://alaflajmaintenance.com/), your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website.

1. Information We Collect

We may collect the following types of personal information:

Full Name
Contact Details (Phone number, Email address)
Location (for service purposes)
Service Preferences and Queries
IP Address and Device Information (automatically through cookies)

2. How We Use Your Information

We use your data to:

Provide and manage our AC installation, repair, and maintenance services
Respond to your inquiries or service requests
Send booking confirmations or service updates
Improve our website experience and customer service
Send promotional or marketing messages (if consented)

3. Cookies

Our website uses cookies to:

Understand user behavior
Improve loading times and performance
Deliver personalized content

You can disable cookies through your browser settings if preferred.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information. However, we may share data with trusted third parties that assist us in delivering our services, such as:

Web hosting providers
Payment gateways (if used)
Customer support tools

All such third parties are bound by confidentiality agreements.

5. Data Security

We take appropriate security measures to protect your data, including:

SSL encryption
Restricted access to data
Regular website security updates

However, no system is 100% secure. We cannot guarantee absolute protection from cyber threats.

6. Your Rights

You have the right to:

Access, update, or delete your personal data
Withdraw your consent at any time
Opt-out of marketing messages

For any of these requests, please contact us at [your support email].

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us:

Email: alaflajbuilding@gmail.com
Phone: +971 52 174 0919
Website: alaflajmaintenance.com